Privacy Policy

Fluistr is a trade name of Free amigos, Rotterdam, The Netherlands. Fluistr builds a WordPress plugin and mobile apps for iOS and Android devices.

Chamber of Commerce: Coöperative Free amigos U.A.
Website: https://www.freeamigos.nl & https://www.fluistr.com
Corporate address: Crooswijksesingel 50A unit IV, 3034CJ Rotterdam
Email address: support@fluistr.com

Privacy Statement

This Privacy statement describes how your personal information is collected, used, and shared when you visit, subscribe, register or make a purchase from https://www.fluistr.com, ‘Site’.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
• “Google Analytics”, “events” and “pixels” that records traffic-related information and how you interact with the site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, payment information and email address. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How we use your personal information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• We mainly use the Order Information for invoicing purposes.
• We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For example, we use Gumroad to power our store. You can read more about how Gumroad uses your Personal Information here: https://gumroad.com/terms

We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioral advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• Facebook – https://www.facebook.com/settings/?tab=ads
• Google – https://www.google.com/settings/ads/anonymous
• Bing – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at – https://optout.aboutads.info/.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information above.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Security

Fluistr takes the protection of your data seriously and takes precautions to prevent misuse, loss, unauthorised access, unwanted publication and unapproved changes. If you believe your data are not properly protected or if you find any indication of misuse, please contact our customer service via support@fluistr.com.

Fluistr has taken the following precautions in order to protect your personal data:

• Security software, such as a virus scanner and a firewall.
• TLS (previously SSL). We send your data via a secure internet connection. This can be seen in the address bar ‘https’ as well as the lock icon in the address bar.
• DKIM, SPF and DMARC are three internet standards we use to prevent you receiving e-mails on behalf of us containing viruses, spam or those meant to obtain personal (login) details.

Minors

The Site is not intended for individuals under the age of 18.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

GDPR and Fluistr

Fluistr is implementing the GDPR principles to become GDPR compliant. General Data Protection Regulation (GDPR) of Europe, is the latest privacy regulation and policy that will be implemented in May 2018 all over the world.

Fluistr always takes good care of user data and maintains the privacy because it is crucially important to us. From the start of our company, we have maintained strict principles of data protection and privacy.

Contact us

For more information about our privacy statement, if you have questions, or if you would like to make a complaint, please contact us by email at support@fluistr.com or by mail using the details provided on the top of this page.